bt1971 Privacy Policy

bt1971 collects personal data in the following categories, depending on how you interact with our platform:

Identity and Registration Data

• Full legal name, date of birth, and gender.
• National identity document number or passport number.
• Username and encrypted password.
• Profile photograph (where required for enhanced verification).

Contact Data

• Email address.
• Mobile phone number.
• Residential address, including city and division (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna).

Financial and Payment Data

• bKash, Nagad, Rocket, or Upay mobile wallet numbers associated with your account.
• Bank account details (account number and branch) where bank transfer is used.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and reference numbers.

Gaming Activity Data

• Game session logs, wager history, bet amounts, game types, and outcomes.
• Sports betting selections, stake sizes, and settlement records.
• Bonus activity, including promotions claimed, wagering progress, and bonus expiry events.
• Responsible gaming tool usage, including deposit limits set, cooling-off periods activated, and self-exclusion requests.

Technical and Device Data

• IP address and approximate geolocation derived from it.
• Device type, operating system, and browser version.
• Session timestamps, page views, and navigation paths within the platform.
• Cookie identifiers and similar tracking technology data.

Communications Data

• Records of live chat, email, and messaging conversations with bt1971 support staff.
• Complaint and dispute correspondence.
• Marketing preference records (opt-in and opt-out history).

bt1971 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or update your account profile.
• Automatically — when you access the bt1971 platform, our servers automatically record technical data including your IP address, device identifiers, and session activity. Cookies and similar technologies collect data as you browse and interact with the platform.
• From payment service providers — when you process a transaction via bKash, Nagad, Rocket, Upay, or a bank transfer, we receive transaction confirmation data including reference numbers, timestamps, and the amount transferred.
• From identity verification partners — where we use third-party Know Your Customer (KYC) services to verify your identity documents, we may receive verification status data and document authenticity reports from those partners.
• From fraud prevention services — we may receive risk signals and fraud indicators from third-party security providers that help us detect and prevent fraudulent account activity.

bt1971 processes your personal data only where we have a lawful basis for doing so. The table below summarises our primary processing purposes:

bt1971 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for doing so.

bt1971 does not sell, rent, or trade your personal data to external parties for their own commercial purposes. We may share your personal data with the following categories of recipients where necessary:

• Payment processing partners — bKash, Nagad, Rocket, Upay, and banking partners receive transaction data strictly as required to process your deposits and withdrawals.
• Identity verification providers — third-party KYC and document verification services receive identity data to verify your age and identity as required by our platform rules.
• Fraud prevention and security services — risk management providers may receive technical and activity data to help us detect and prevent fraud, money laundering, and other prohibited conduct.
• Game content providers — studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive anonymised session data required to deliver their games on the bt1971 platform. These providers operate under strict data processing agreements.
• IT and infrastructure providers — hosting, cloud storage, and platform maintenance providers may have incidental access to personal data as part of their contracted services, subject to confidentiality obligations.
• Legal and regulatory authorities — where required by law, court order, or regulatory direction, bt1971 will disclose personal data to the appropriate authorities. We will notify you of such disclosures where legally permitted to do so.

All third parties with whom we share personal data are required to process that data in accordance with applicable privacy law and our contractual instructions. They may not use your data for their own purposes beyond the scope of the service they provide to bt1971.

bt1971 uses cookies and similar tracking technologies (including local storage and session identifiers) to operate and improve the platform. The categories of cookies we use are as follows:

• Essential cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing identifiers. The platform cannot operate without these cookies and they cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, so that your experience is consistent across sessions.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate and use the bt1971 platform. This data helps us identify popular features, diagnose technical issues, and improve the overall user experience.
• Security and fraud prevention cookies: Help us identify suspicious activity patterns, detect bots and automated scripts, and protect your account from unauthorised access.

You may manage non-essential cookies through your browser settings. Disabling analytics or functional cookies will not prevent you from using the platform, but some features — such as saved preferences — may not work as expected. Please note that clearing your browser cookies will remove your session data and you will be required to log in again.

bt1971 implements a layered approach to data security designed to protect your personal information from unauthorised access, alteration, disclosure, and destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data including passwords (stored as salted hashes), payment details, and identity documents.
• Access controls that restrict employee access to personal data on a strict need-to-know basis, with all access activity logged and audited.
• Intrusion detection systems and continuous security monitoring to identify and respond to potential threats in real time.
• Regular security assessments including vulnerability scanning and penetration testing of the bt1971 platform infrastructure.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. In the event of a data breach that is likely to affect your rights, bt1971 will notify you and, where required, the appropriate regulatory authority within the timeframe required by applicable law.

You are also responsible for maintaining the security of your own account. Use a strong, unique password and never share your login credentials with anyone. bt1971 staff will never ask for your full password.

bt1971 retains your personal data for the duration of your account and for a defined period following account closure, as required by operational necessity and applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for a minimum of five years following account closure to satisfy anti-money laundering, fraud prevention, and regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of five years to satisfy financial record-keeping obligations.
• Gaming activity logs: Retained for a minimum of three years for dispute resolution, responsible gaming monitoring, and audit purposes.
• Support communications: Retained for two years from the date of the last interaction, or longer where a dispute remains open.
• Marketing preference records: Retained for as long as your account is active and for one year following opt-out, to maintain a record of your expressed preferences.
• Technical and device data: Retained for up to 12 months for security and analytics purposes, after which it is aggregated or deleted.

When personal data is no longer required for its stated purpose and the applicable retention period has expired, bt1971 will securely delete or anonymise it in accordance with our data disposal procedures.

As a player on the bt1971 platform, you have the following rights with respect to your personal data:

• Right to access: You may request a copy of the personal data bt1971 holds about you. We will provide this within a reasonable timeframe upon verification of your identity.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update basic profile information directly within your account settings.
• Right to erasure: In certain circumstances, you may request that bt1971 delete your personal data. Note that we may be required to retain some data to comply with legal obligations even after an erasure request.
• Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing.
• Right to object to marketing: You may opt out of receiving marketing communications from bt1971 at any time by updating your communication preferences in your account settings or by contacting our support team.
• Right to data portability: Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, commonly used, machine-readable format.

To exercise any of the above rights, please contact bt1971's support team via live chat or at the email address listed in Section 10 of this Policy. We will acknowledge your request within 48 hours and aim to resolve it within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.

bt1971 may send you promotional emails, in-platform notifications, or messaging app communications about new games, special offers, seasonal promotions (such as Eid bonuses, Pohela Boishakh offers, or IPL/BPL betting promotions), and platform updates. We will only send you direct marketing communications where you have explicitly opted in to receive them.

You may withdraw your consent to receive marketing communications at any time without detriment to your account status. To opt out, you may:

• Update your communication preferences directly within your bt1971 account settings.
• Follow the unsubscribe link included in any marketing email we send.
• Contact our support team via live chat and request removal from marketing lists.

Please allow up to five business days for opt-out requests to take effect across all communication channels. Opting out of marketing will not affect transactional communications — we will continue to send you account-related notifications such as deposit confirmations, withdrawal processing updates, and security alerts.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bt1971 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, via the bt1971 platform.
• Email: [email protected] (displayed as plain text — not a clickable link).
• Support Hours: 08:00 – 00:00 BST (UTC+6) for messaging support; live chat is available around the clock.

We take privacy-related queries seriously. All privacy enquiries will be acknowledged within 24 hours and handled by a member of our compliance or customer support team. Where your query concerns the exercise of your data rights, we will aim to resolve it within 30 days of receipt.

If you are dissatisfied with our response to a privacy query, you retain the right to escalate the matter to the appropriate data protection authority in your jurisdiction.